Orders are usually processed between 5-7 business days from the day the order is placed. The order ship date does not count as a day in transit. 

Please note that we are not responsible for packages that are lost or stolen during transit. We are careful to wrap each package with bubble wrap and packing peanuts. If there is an issue with your order, please contact us at joycandlecompany@gmail.com.

No refunds will be issued.